This policy explains how BLH Group, LLC d/b/a Lewis Howard Insurance Group (“we,” “us” or “our”) handles information submitted through AskLewisHoward.com.
Information we collect
We may collect the information you choose to provide, including your name, phone number, email address, Florida ZIP code, insurance interest, contact preferences, message, consent choices and later information needed for an insurance inquiry. We may also receive basic technical data such as IP address, device or browser information, referring page, pages visited and campaign parameters.
How we use information
We use information to respond to requests, route and manage leads, communicate about insurance services, maintain records, improve the website, measure marketing performance, prevent misuse and comply with legal or regulatory obligations.
Current lead workflow
Website requests are sent to an intake system operated for the Howard business group and recorded in agency lead-tracking tools. We may change the systems we use while preserving appropriate access, security and recordkeeping controls.
How information may be shared
We may share information with service providers that support hosting, forms, communications, analytics and business operations; with insurance carriers or markets when you ask us to pursue a quote or service; with professional advisers; or when required by law. We do not state that submitting a lead makes the information the property of any carrier.
Calls, texts and optional automated or AI-assisted calls
If you submit a request and give contact permission, we may respond about that inquiry using the contact method you selected. Message and data rates may apply to texts. Reply STOP to opt out of texts, or tell us through any reasonable method that you want the communications to stop. Permission to contact you is not a condition of purchase. Calls using an automated system or an artificial, prerecorded or AI-assisted voice require the separate optional consent shown on the form; leaving it unchecked does not affect your request.
Data security and sensitive information
We use reasonable safeguards appropriate to the information and systems involved, but no method is perfectly secure. Do not submit Social Security numbers, driver’s license numbers, payment information or sensitive underwriting documents through the initial website form or ordinary email.
Retention and choices
We retain information as reasonably needed for the purposes described, recordkeeping, dispute resolution and legal compliance. You may ask to access, correct or delete information, subject to legal and operational limitations, and may withdraw contact permission at any time.
Contact
Privacy questions or requests may be made by calling 321-805-4625. For a new quote request, use the secure form on the home page.